================================================================================ REVERN TERMS OF SERVICE ================================================================================ Effective date: 20 August 2026 Last updated: 20 August 2026 Version: 1.0 Provider: REVERN trading as "Revern" Service: https://revern.io and the Revern operator console, mobile applications and application programming interfaces General enquiries: help@revern.io -------------------------------------------------------------------------------- IMPORTANT NOTICE, PLEASE READ BEFORE USING REVERN -------------------------------------------------------------------------------- Revern is an artificial intelligence system that estimates where a photograph was taken, and what make and model of vehicle appears in a photograph. Its output is a probabilistic estimate produced by machine inference. It is not a measurement, not a determination of fact, and not evidence. Section 13 (Nature of the Output) and Section 14 (No Reliance, No Professional Advice) limit what you may rely on Revern for. Section 11 (Acceptable Use) and Section 12 (Government, Law Enforcement and Regulated Use) impose obligations on you that carry legal consequences, including obligations relating to the privacy of people who appear in, or are connected to, the images you upload. Section 26 (Limitation of Liability) limits our liability to you. Section 27 (Indemnity) requires you to indemnify us in certain circumstances. Section 31 (Governing Law and Dispute Resolution) determines where and how disputes are resolved. If you do not agree to these Terms, you must not create an account, upload an image, or otherwise use Revern. ================================================================================ 1. AGREEMENT ================================================================================ 1.1 These Terms of Service (the "Terms") form a binding legal agreement between you and REVERN ("Revern", "we", "us", "our"). 1.2 These Terms apply to your access to and use of: (a) the Revern operator console at https://revern.io and any subdomain of revern.io; (b) the Revern mobile applications for iOS and Android; (c) the Revern analysis backend and any application programming interface we make available; and (d) any documentation, support, and related services we provide, together, the "Service". 1.3 You accept these Terms by any of the following: creating an account, signing in, uploading an image, initiating an analysis, purchasing a plan or credits, or otherwise accessing or using the Service. 1.4 If you accept these Terms on behalf of an organisation (including a council, agency, department, company or other body), you represent and warrant that you have the authority to bind that organisation, and "you" in these Terms means both you personally and that organisation, which are jointly and severally liable. 1.5 These Terms incorporate by reference: (a) the Revern Privacy Policy (privacy-policy.txt, as published at https://revern.io/privacy); (b) any Acceptable Use restrictions published on the Service; and (c) any order form, quote, statement of work or enterprise agreement executed between you and us. Where an executed enterprise agreement conflicts with these Terms, the enterprise agreement prevails to the extent of the inconsistency, and only as between us and the counterparty to that agreement. ================================================================================ 2. DEFINITIONS ================================================================================ In these Terms: "Account" means the user account created for you through the Service. "Analysis" means a single run of the Revern location agent, vehicle identification agent, or refinement agent, initiated by you. "Case File" means the stored record of a completed Analysis, including the coordinate, radius, confidence, tier, candidate set, evidence entries, notes and, for vehicle identifications, the candidate makes, models, year ranges, body styles and reference photographs. "Credits" means the unit of metered consumption described in Section 8. "Input" means anything you submit to the Service, including photographs and supporting frames, cropped regions, text you type, capture timestamps, camera make and model, search scope, area hints and free-text notes. "Operator" means an individual person holding an Account and using the Service. "Organisation" means a shared workspace created through the Service, and its members. "Output" means anything the Service returns to you in response to an Input, including estimated coordinates, radii, confidence values, tiers, candidate lists, evidence entries, reasoning traces, street-level imagery, map imagery, vehicle candidates, reference photographs and written summaries. "Personal Information" has the meaning given in the Privacy Act 1988 (Cth), and includes "personal data" as defined in the GDPR where that regulation applies. "Sub-processor" means a third party that processes data on our behalf, as listed in the Privacy Policy. ================================================================================ 3. ELIGIBILITY AND AUTHORITY ================================================================================ 3.1 You must be at least 18 years of age to use the Service. The Service is not designed for, marketed to, or intended for use by children, and we do not knowingly permit any person under 18 to hold an Account. 3.2 The Service is offered for professional and organisational use. It is not a consumer novelty product. By using the Service you represent that you are using it in the course of a business, profession, public function or bona fide research activity. 3.3 You must not use the Service if you are barred from doing so under the laws of Australia, your country of residence, or any other applicable jurisdiction, or if you are the subject of sanctions as described in Section 29. 3.4 You are responsible for ensuring that your use of the Service is lawful in every jurisdiction in which you operate, and in every jurisdiction in which the subject matter of your Input is located. Laws governing image analysis, geolocation, surveillance and the handling of Personal Information differ substantially between jurisdictions, and it is your responsibility, not ours, to know and comply with the ones that bind you. ================================================================================ 4. WHAT THE SERVICE IS ================================================================================ 4.1 Revern is a visual intelligence tool. Given a photograph, it attempts to estimate: (a) where the photograph was taken, expressed as a coordinate, a radius of uncertainty, a confidence value, a tier, and a set of evidence entries explaining the reasoning; and (b) the make, model, generation or year range, and body style of a vehicle appearing in the photograph, with reference photographs of the candidate models for visual comparison. 4.2 To do this the Service applies large multimodal language models, landmark and logo detection, forward and reverse geocoding, mapping and points-of-interest data, street-level imagery, web search and web page retrieval, solar position and shadow reasoning, and image cropping and upscaling. The specific providers used are identified in the Privacy Policy and reported back to you through the Service. 4.3 An Analysis is agentic. The system takes multiple reasoning turns, calls external tools, retrieves external data, revises hypotheses and may run for several minutes. The path an Analysis takes is not deterministic, and two Analyses of the same image may produce different Output. 4.4 The Service provides a refinement pass that attempts to narrow an established area to a street-level answer. Refinement is an additional, separately metered Analysis and carries the same limitations. ================================================================================ 5. WHAT THE SERVICE IS NOT ================================================================================ 5.1 Revern does not identify people. The system is instructed not to attempt to identify any individual, not to name any individual, and not to use faces or body features as evidence in reaching a location estimate. We do not enable, and do not license from our providers, face detection, face matching or face recognition capability. 5.2 Revern does not read numberplates. The vehicle identification agent is instructed not to read or report a numberplate or registration mark. The Service identifies a vehicle model. It does not identify a specific vehicle, its owner, its registered keeper, or its driver. 5.3 Revern is not a surveillance system, a tracking system, a person-finder, a background-check service, a credit or insurance decisioning system, or a consumer reporting agency. It must not be used as any of those things. 5.4 Revern is not a forensic instrument. It does not produce evidence, does not preserve chain of custody, and does not certify anything. See Section 13. 5.5 Revern is not a mapping, navigation, emergency dispatch or safety-of-life system. It must not be used as the sole basis for dispatching emergency resources, and it must not be relied on in any circumstance where an incorrect result could cause death, personal injury, or severe environmental or property damage. 5.6 These are not merely descriptive statements. Sections 5.1 to 5.5 are limitations on the licence granted in Section 6, and using the Service in a manner inconsistent with them is a breach of these Terms. ================================================================================ 6. LICENCE TO USE THE SERVICE ================================================================================ 6.1 Subject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for your internal business, professional or public-function purposes during the term of your subscription. 6.2 The licence does not permit you to: (a) resell, sublicense, rent, lease, timeshare or provide the Service as a service bureau to any third party, except where an executed enterprise agreement expressly permits it; (b) provide access to the Service to any person who is not a named Operator on your plan; (c) use the Service to build, train, fine-tune, evaluate or improve any competing product, model or dataset; (d) copy, modify, translate, adapt, decompile, disassemble or reverse engineer any part of the Service, or attempt to derive its source code, model weights, prompts, tool definitions or confidence policy, except to the extent that this restriction is prohibited by applicable law; (e) scrape, harvest or systematically extract Output, evidence traces, reference photographs or any other data from the Service; (f) remove, obscure or alter any proprietary notice, watermark or attribution; or (g) circumvent, disable or interfere with any rate limit, authentication control, billing meter, refusal behaviour or other technical restriction. 6.3 We reserve all rights not expressly granted. ================================================================================ 7. ACCOUNTS, OPERATORS AND ORGANISATIONS ================================================================================ 7.1 Account creation. You may create an Account with an email address and password, or through Google or Apple single sign-on. You must provide accurate information and keep it current. 7.2 Credentials. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your Account. You must notify us at support@revern.io immediately on becoming aware of any unauthorised access. We are not liable for loss arising from unauthorised use of your Account before you notify us. 7.3 One person per Account. Accounts are personal to an Operator. You must not share an Account, and you must not permit any other person to use your credentials. Where a plan includes a number of Operators, each Operator must hold their own Account. 7.4 Organisations. You may create an Organisation and invite other Operators to it. You acknowledge and agree that: (a) every Case File filed by any member of an Organisation, including coordinates, radii, evidence, notes, vehicle candidates and reference photographs, is visible to every other member of that Organisation. This is the intended and disclosed behaviour of an Organisation; (b) a member who leaves an Organisation, or is removed from it, loses access to the Organisation's shared Case Files, but Case Files that member filed to the Organisation remain in the Organisation; (c) Case Files filed to a personal workspace, rather than to an Organisation, are not shared; (d) Credits are metered per Operator and are never shared, pooled or transferred between Operators, on any plan; (e) the Organisation owner is responsible for the conduct of every member of that Organisation, for ensuring each member is authorised to see the Organisation's Case Files, and for removing members promptly when their authorisation ends; and (f) invitations are addressed to existing Accounts by email address. By inviting a person, you confirm that you are authorised to disclose that person's email address to us for that purpose. 7.5 Organisation records. We provide no facility for an Organisation to compel disclosure to it of a member's personal-workspace Case Files, and we will not disclose them to the Organisation. 7.6 Accuracy of the roster. You must ensure that your Organisation's member list reflects only people currently entitled to access its Case Files. Failure to remove a departed member is your responsibility, not ours. ================================================================================ 8. PLANS, CREDITS AND METERING ================================================================================ 8.1 How metering works. Consumption is metered by agent thinking time at the rate of ten (10) Credits per minute of agent runtime, rounded to the nearest minute, with a minimum charge of one minute per Analysis. A 130-second Analysis therefore costs 20 Credits. 8.2 Server-side measurement. The duration used to calculate a charge is measured by our backend, from the moment the Analysis begins to the moment it completes. The duration is never accepted from, or reported by, your device or browser. You agree that our server-side measurement is determinative for billing purposes, absent manifest error. 8.3 Failed Analyses. An Analysis that fails is not charged. An Analysis that completes but returns an answer you consider unhelpful, low-confidence, wide-radius, or wrong is a completed Analysis and is charged. Revern is metered on work performed, not on outcomes achieved. This is a material term and you should not purchase the Service if you do not accept it. 8.4 Declines. An Analysis that the system declines on policy grounds (for example, a request the system assesses as aimed at tracking or confronting a specific private individual, or a frame containing no identifiable vehicle) may still consume the agent time expended before the decline. 8.5 Starting balance. New Accounts receive one hundred (100) Credits, which is approximately ten minutes of agent time. This grant is provided once per person, is not a contractual entitlement, and may be varied or withdrawn for future Accounts at any time. 8.6 Plans. The plans available at the effective date of these Terms are: Personal USD $68 per month 2,000 Credits per month 1 additional Operator Email support Full case archive and exports Business USD $280 per month 11,000 Credits per month 5 additional Operators Priority support API access Full case archive and exports Enterprise Priced on application Unlimited Credits Unlimited Operators Named support contact API access Deployment and data-residency review Annual billing is charged yearly at a twenty per cent (20%) discount to the monthly rate, which is to say twelve months at the price of ten. 8.7 Top-ups. One-off Credit purchases are available at the following prices, which do not expire while your Account remains active and in good standing: 500 Credits USD $20 1,000 Credits USD $35 2,000 Credits USD $70 10,000 Credits USD $350 8.8 Monthly Credit allowances. Plan Credits are granted on each successful renewal. Unless your plan or an executed agreement says otherwise, unused plan Credits do not roll over between periods. Top-up Credits are separate and are not reset on renewal. 8.9 "Unlimited" Credits on the Enterprise plan means unlimited within the bounds of fair and reasonable use consistent with the ordinary operation of a single organisation. It does not permit automated, bulk, or programmatic submission at a scale materially beyond human-operator use, and it does not permit resale of capacity. We may contact you to discuss usage that exceeds this, and where usage remains materially excessive after notice, we may apply reasonable limits. 8.10 Price changes. We may change prices, plan inclusions and the Credit rate. For subscribers, we will give at least thirty (30) days' notice by email before a change takes effect, and the change will apply from your next renewal. If you do not accept a price change, your remedy is to cancel before it takes effect. 8.11 Ledger. Every Credit movement is recorded to an append-only ledger against your Account, showing the amount, the resulting balance, the reason, and the seconds of agent time the charge covers. You can inspect it in the console. If you dispute a charge, contact support@revern.io within sixty (60) days of the charge, quoting the ledger entries in question. 8.12 Credits are not money. Credits have no cash value, are not a stored-value facility, are not redeemable for cash, are not transferable between Accounts, and confer no proprietary interest. They are a prepaid measure of contracted service consumption. ================================================================================ 9. PAYMENT, TAXES, RENEWAL, CANCELLATION AND REFUNDS ================================================================================ 9.1 Payment processing. Payments are processed by Stripe. We do not receive or store your full card number, expiry, or security code. Your use of the payment flow is additionally subject to Stripe's own terms. 9.2 Authorisation. By purchasing a subscription you authorise us, through Stripe, to charge your payment method the subscription amount on each renewal until you cancel. 9.3 Automatic renewal. Subscriptions renew automatically at the end of each billing period, monthly or annually as selected, at the then-current price for your plan, unless cancelled before the renewal date. 9.4 Currency and taxes. Prices are in United States dollars and, unless stated otherwise, exclusive of GST, VAT, sales tax, withholding tax and any other tax or duty. Where we are required to collect tax, it will be added at checkout. Where you are required to withhold tax, you must gross up so that we receive the full amount invoiced. 9.5 Failed payment. If a payment fails, we may suspend your plan benefits, including the monthly Credit grant and Operator seats, until payment succeeds. Retries follow Stripe's dunning schedule. 9.6 Cancellation. You may cancel at any time from the billing section of the console or by writing to support@revern.io. Cancellation takes effect at the end of the current billing period. You retain access, and any remaining Credits, until that date. 9.7 No refunds. Except as required by law, including the Australian Consumer Law, fees are non-refundable and we do not provide refunds or credits for partial periods, unused Credits, downgrade, or periods during which you did not use the Service. Analyses that have run and completed are not refundable on the basis that you disagree with the Output. 9.8 Chargebacks. If you initiate a chargeback for a charge that we determine in good faith to be valid, we may suspend your Account until the matter is resolved and may recover the disputed amount and any associated fees. We ask that you contact support@revern.io before initiating a chargeback. 9.9 Retained Credit purchases. If your Account is terminated by us for cause under Section 23, unused Credits are forfeited. If you cancel, or if we terminate for convenience, we will refund the unused portion of any unexpired prepaid subscription period on a pro-rata basis, but not the value of unused Credits from a top-up. ================================================================================ 10. YOUR INPUT, YOUR OUTPUT, AND THE LICENCE YOU GRANT US ================================================================================ 10.1 Ownership of Input. As between you and us, you retain all right, title and interest in your Input. We claim no ownership of your photographs. 10.2 Licence you grant. You grant us a worldwide, non-exclusive, royalty-free licence to host, transmit, reproduce, crop, resize, re-encode, analyse and otherwise process your Input, and to disclose it to the Sub-processors identified in the Privacy Policy, solely and strictly to the extent necessary to: (a) perform the Analysis you requested; (b) return, store and display the resulting Case File to you and, where applicable, to your Organisation; (c) provide support you have requested; and (d) comply with law. This licence is limited to the duration necessary for those purposes and ends when the relevant data is deleted. 10.3 Photographs are not stored on our servers. Our analysis backend holds an uploaded image only in memory, for the duration of the request that is processing it. It is not written to disk, not written to object storage, and not retained after the request ends. The full lifecycle, including where copies do exist, is set out in the Privacy Policy and you should read it. In summary: (a) a copy of the image for the run in progress is held locally in your own browser (IndexedDB) or on your own device, so that a reload does not lose your work. That copy is under your control; (b) the image is transmitted to the model provider and, where enabled, the landmark and logo detection provider, in order to be analysed. Those providers apply their own retention periods, which are described in the Privacy Policy; (c) the stored Case File contains the derived result only, being the coordinate, radius, tier, confidence, candidate set, evidence and notes. It does not contain the photograph. 10.4 Ownership of Output. As between you and us, and subject to Section 10.5, you own the Output of your Analyses and may use it for your internal purposes. 10.5 Output is not exclusive and may not be original. Output is generated by statistical models. Identical or substantially similar Output may be generated for other users from similar Input. You acquire no exclusive right in Output, and no right in the underlying models, prompts, tool definitions, confidence policy, evidence taxonomy, or the Service itself. Third-party material embedded in Output, including street-level imagery, map tiles, reference photographs and web content, remains subject to the rights and licences of its owners, as described in Section 15. 10.6 We do not train on your data. We do not use your Input, your Output, or your Case Files to train, fine-tune or otherwise improve any machine learning model, ours or anyone else's. We have configured our model providers to use enterprise or business terms under which submitted content is not used for provider model training. Correction feedback you explicitly choose to send is used only for evaluating accuracy, never for training. 10.7 Warranties about your Input. You represent and warrant, for every Input you submit, that: (a) you own it, or you have all rights, licences, consents and authorisations necessary to submit it to us and to have it processed as described in these Terms and the Privacy Policy; (b) submitting it, and having it analysed, does not and will not breach any law, contract, court order, warrant condition, professional obligation, employment obligation or duty of confidence to which you or your organisation is subject; (c) where the Input contains Personal Information about any person, you have a lawful basis to collect, hold, use and disclose that Personal Information for the purpose of the Analysis, and you have complied with every notice, consent, authorisation, warrant, statutory function or exemption that your jurisdiction requires; (d) the Input is not, and does not contain, material that is unlawful to possess or transmit in any relevant jurisdiction, including child sexual abuse material, intimate images shared without consent, or material obtained through unlawful interception or unlawful surveillance; and (e) the Input was not obtained by trespass, unlawful entry, unlawful use of a listening or optical surveillance device, unlawful access to a computer or account, deception, coercion, or any other unlawful means. 10.8 Sensitive material. You must not upload classified, security-classified, protectively marked, or export-controlled material to the standard Service. If your work requires it, contact sales@revern.io to discuss an Enterprise deployment and data-residency review. Uploading such material to the standard Service is a breach of these Terms and is done entirely at your own risk. 10.9 Health, biometric and other sensitive categories. You must not upload material for the purpose of inferring a person's health, disability, racial or ethnic origin, political opinion, religious or philosophical belief, trade union membership, sex life or sexual orientation, criminal record, or biometric identity. ================================================================================ 11. ACCEPTABLE USE ================================================================================ 11.1 Permitted purpose. The Service is licensed for identifying places and identifying vehicle models. Legitimate uses include investigations and regulatory enforcement, emergency and incident response, planning, asset and compliance verification, open-source research and journalistic verification, and insurance and claims assessment. 11.2 Prohibited uses. You must not use the Service, and must not permit any person to use the Service, to: STALKING, HARASSMENT AND TARGETING OF INDIVIDUALS (a) locate, track, monitor, follow, approach, confront, intimidate, harass, threaten or stalk any individual; (b) determine or infer the home address, workplace, school, place of worship, refuge, safe house, shelter, medical facility, or routine movements of any individual; (c) support, facilitate or enable domestic violence, family violence, coercive control, or the breach of an apprehended violence order, intervention order, restraining order, protection order, family law order or bail condition; (d) identify, expose, dox, or reveal the location or identity of any person, including a journalist, source, whistleblower, activist, human rights defender, protester, dissident, refugee, asylum seeker or person in hiding; (e) locate or identify a witness, victim, informant, juror, or protected person; SURVEILLANCE AND CIVIL LIBERTIES (f) conduct mass, indiscriminate, bulk or suspicionless surveillance; (g) build, populate, enrich or contribute to any database, watchlist, social scoring system or profile of individuals; (h) surveil, target or profile any person or group on the basis of race, ethnicity, national origin, immigration status, religion, sex, gender identity, sexual orientation, disability, age, health status, political opinion, trade union membership or protected activity; (i) suppress, monitor or retaliate against lawful protest, assembly, association, religious observance, journalism or political speech; (j) monitor employees, contractors, tenants, students or benefit recipients outside of a lawful, disclosed and proportionate workplace or administrative investigation; LEGAL COMPLIANCE (k) breach any privacy, data protection, surveillance device, listening device, workplace surveillance, telecommunications interception, anti-discrimination, or human rights law applicable to you; (l) circumvent, or attempt to circumvent, the Service's refusal behaviours, safety instructions, or the limitations described in Section 5, including by cropping, splitting, sequencing, obfuscating or otherwise structuring Input so as to elicit a person identification, a numberplate reading, or a location estimate keyed to a specific individual; (m) attempt to cause the Service to identify a person, read a numberplate, or perform face recognition, whether by prompt, instruction, Input construction or otherwise; TECHNICAL AND COMMERCIAL (n) submit Input in bulk or by automated means beyond your plan's documented API access, or otherwise evade rate limits; (o) interfere with, disrupt, overload, probe or penetrate the Service or its infrastructure, or attempt to gain unauthorised access to any account, system or data; (p) use the Service to develop, train or benchmark a competing product, model or dataset; (q) misrepresent Output as human analysis, as a factual determination, as verified, or as evidence; or (r) do anything unlawful, fraudulent, defamatory, or in breach of a third party's rights. 11.3 Design of the Service is not a substitute for your compliance. The Service is designed and instructed to refuse certain requests, not to use faces as locating evidence, and not to read numberplates. Those design choices are safeguards, not guarantees, and they do not discharge any obligation you have under Section 11.2 or Section 10.7. You must not rely on the Service's refusal behaviour as a compliance control. 11.4 Rate limits. The Service enforces rate limits. Rate limits are a safety control as well as a cost control: they are part of what makes bulk and automated use impractical. Attempting to defeat them is a serious breach of these Terms. 11.5 Reporting. If you become aware of any use of the Service in breach of this Section, whether by you, your Organisation, or anyone else, you must report it to help@revern.io promptly. 11.6 Enforcement. We may, at our discretion and without liability, investigate suspected breaches, suspend or terminate Accounts, remove Case Files, limit functionality, and report conduct to law enforcement or a regulator. We are not obliged to monitor use of the Service, and our failure to detect a breach is not a waiver. ================================================================================ 12. GOVERNMENT, LAW ENFORCEMENT AND REGULATED USE ================================================================================ This Section applies in addition to the rest of these Terms where you are a government body, council, agency, department, emergency service, regulator, law enforcement agency, or a contractor acting for any of them, or where you otherwise use the Service in an investigative, enforcement, regulatory or evidentiary context. 12.1 Lawful authority. You represent and warrant on a continuing basis that each Analysis you run is within your lawful authority and statutory functions, and is supported by every warrant, authorisation, delegation, internal approval, or statutory power that applicable law requires. 12.2 Privacy law compliance. You are the controller, or the APP entity, in respect of Personal Information contained in your Input and Case Files. You are solely responsible for: (a) identifying the lawful basis for collection, use and disclosure; (b) issuing any collection notice required; (c) completing any privacy impact assessment, data protection impact assessment, or algorithmic impact assessment your jurisdiction requires before deploying an automated visual analysis tool; (d) registering, notifying or consulting any supervisory authority where required; and (e) handling any access, correction or complaint request from an individual in relation to your Case Files. 12.3 Surveillance device and interception law. You must not submit material obtained through the use of an optical surveillance device, listening device, tracking device, data surveillance device, or telecommunications interception, unless that use was expressly authorised by law. The surveillance device legislation of Australian states and territories, and equivalent legislation elsewhere, imposes criminal liability for unauthorised installation, use and communication of such material, and compliance is entirely your responsibility. 12.4 Output is a lead, not evidence. You acknowledge and agree that: (a) Output is an investigative lead requiring independent verification by a qualified person before any action is taken on it; (b) Output must not be tendered as evidence, relied on in a brief of evidence, cited in an affidavit or statutory declaration, relied on to support an application for a warrant, summons, notice, penalty infringement notice or order, or presented to a court, tribunal, coroner or commission, as a determination of where a photograph was taken; (c) the Service does not preserve chain of custody, does not produce tamper-evident records, is not accredited to any forensic standard, and is not validated to any evidentiary standard; (d) we do not provide expert witness services, forensic certification, or testimony as to the operation of the Service, except under a separately negotiated written agreement; and (e) where you nevertheless use Output in a legal or administrative proceeding, you do so entirely at your own risk and you must disclose to the tribunal and to any affected person the automated, probabilistic and unverified nature of the Output. 12.5 No adverse action on Output alone. You must not take, and must not permit any person to take, any adverse action against any person on the basis of Output alone. Adverse action includes arrest, detention, stop, search, entry, seizure, prosecution, penalty, fine, infringement notice, licence or permit refusal or revocation, benefit denial, insurance claim denial, eviction, employment action, or referral to another agency for any of those purposes. Independent human verification of the underlying facts is required in every case. 12.6 Human review. You must maintain a documented process for meaningful human review of Output by a person with authority and competence to disregard it. Automated action on Output is prohibited. 12.7 Public records, FOI and disclosure. Case Files you store in the Service may be public records of your agency, and may be subject to freedom of information, right to information, government information public access, archives, records disposal and discovery obligations. You are responsible for: (a) determining whether Case Files are records of your agency; (b) meeting your retention and lawful disposal obligations, including by exporting Case Files to your own records system where required; (c) responding to access applications; and (d) placing any legal hold that applies. We do not act as your recordkeeping system. We do not guarantee that a Case File will exist at any future point in time, and our retention periods in the Privacy Policy govern what we hold. 12.8 Disclosure to affected persons. Where your jurisdiction requires disclosure of the use of automated decision support in a proceeding or administrative decision, you are responsible for making that disclosure. The evidence panel in the console is provided to help you do so. 12.9 Accuracy obligations. Australian Privacy Principle 10, GDPR Article 5(1)(d) and equivalent provisions require that Personal Information be accurate, up to date and complete having regard to the purpose. An unverified Revern Output recorded against an identifiable person is, by its nature, an unverified inference. You must record it as such, and must not record it as a fact. 12.10 Procurement terms. Where your procurement rules require specific contractual terms, including terms on security, data residency, audit, insurance, subcontracting, indigenous procurement, modern slavery or termination for convenience, those terms must be agreed in a separate executed enterprise agreement. Attaching purchase order terms to a self-service subscription does not vary these Terms. ================================================================================ 13. NATURE OF THE OUTPUT ================================================================================ 13.1 Probabilistic. Every Output is an estimate produced by statistical inference. It is not a measurement, a fact, or a determination. It may be wrong, and it may be confidently wrong. 13.2 The radius carries the uncertainty. The Service expresses its uncertainty principally through the radius of the returned area, and secondarily through the confidence value and tier. A narrow radius is not a representation that the answer is correct. A wide radius is not a representation that the answer is useless. You must read the radius, the confidence, the tier and the evidence together. 13.3 Confidence policy. The Service applies a policy under which an address-level result is not presented without independent supporting evidence, and results that lack such support are widened and demoted rather than presented with false precision. This policy reduces, but does not eliminate, the risk of an overprecise answer. 13.4 Evidence entries. The evidence panel describes the signals the system relied on, including embedded GPS presence, landmarks, recognised text, place matches, visual matches, logos, locale signals, model hypotheses, zoomed visual inspection, web corroboration, reverse-geocode agreement and astronomical or shadow reasoning. Evidence entries are the system's own account of its reasoning. They are an aid to human review, and they are not independently audited or certified. 13.5 Vehicle identification. A vehicle identification is an identification of a make, model, generation or year range and body style. It is not an identification of an individual vehicle. Reference photographs are retrieved from a third-party public repository and are provided for visual comparison only. They are not photographs of the vehicle in your Input. Manufacturers produce visually similar models, platform twins and market variants, and a confident-looking match may be a sibling model. 13.6 Non-determinism. The Service will not necessarily produce the same Output for the same Input on different occasions. Models, providers, prompts, tools, external data sources and reasoning depth change over time. 13.7 External data. Output depends on third-party map, imagery and web data that may be outdated, incomplete, inaccurate or unavailable. Street-level imagery in particular may be years old. We do not verify third-party data. 13.8 Model availability. We may add, change, deprecate or remove the underlying models available in the model picker at any time, including where a provider changes its own offering. Continuity of any particular model is not guaranteed. 13.9 Fast mode. Where a faster mode is selected, the Service performs a reduced investigation and returns deliberately coarser results. It is less reliable than a full Analysis, and you must not treat the two as equivalent. ================================================================================ 14. NO RELIANCE, NO PROFESSIONAL ADVICE ================================================================================ 14.1 The Service does not provide legal, forensic, investigative, law-enforcement, insurance, financial, engineering, planning, medical, emergency management or any other professional advice. 14.2 You must independently verify Output before acting on it. Any decision you make, and any action you take, is your decision and your action, taken on your own professional judgement and responsibility, and not on ours. 14.3 You must not use the Service as the sole or primary basis for any decision with legal, financial, safety, liberty, reputational or similarly significant effect on any person. ================================================================================ 15. THIRD-PARTY SERVICES AND CONTENT ================================================================================ 15.1 The Service integrates third-party providers, including model providers, landmark and logo detection, geocoding, mapping, street-level imagery, open geographic data, a public media repository, web search and retrieval, authentication, hosting and payments. They are identified in the Privacy Policy. 15.2 Third-party content displayed through the Service, including map tiles, street-level panoramas, reference photographs, and retrieved web pages, is the property of its owners and is subject to their terms and licences. Your use of that content through the Service must comply with those terms. In particular: (a) street-level imagery is subject to the imagery provider's terms, which generally prohibit bulk download, redistribution, and use for any purpose other than viewing within the application; (b) open geographic data is provided under open database licences that impose attribution and share-alike obligations on downstream use; (c) reference photographs are sourced from a public media repository and carry per-image licences and attribution requirements, which are surfaced with the image where available. 15.3 We do not control third-party providers, do not warrant their content, and are not liable for their acts, omissions, outages, changes, pricing, or terms. A provider becoming unavailable may degrade or disable a feature. 15.4 Provider degradation. The Service is built to degrade rather than fail when a provider is unavailable, for example by falling back to an alternative geocoder or by disabling street-level imagery. Degraded Analyses are still charged. ================================================================================ 16. INTELLECTUAL PROPERTY ================================================================================ 16.1 We and our licensors own all right, title and interest in and to the Service, including all software, models as configured, system prompts, tool definitions, the evidence taxonomy, the confidence and tiering policy, the user interface, design, documentation, and all trade marks, trade names, logos, and the name "Revern". 16.2 Nothing in these Terms transfers any of our intellectual property to you. 16.3 You must not use our trade marks, name or branding without our prior written consent, except to accurately identify the Service. 16.4 Publicity. We will not name you or your organisation as a customer in marketing material without your prior written consent. ================================================================================ 17. FEEDBACK ================================================================================ 17.1 Correction feedback. Where the Service offers a facility to tell us that a result was right or wrong, submitting it is voluntary and requires your explicit action. We record the verdict for accuracy evaluation only. We do not use it for model training. 17.2 Product feedback. If you send us suggestions, ideas or feature requests, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them without restriction, attribution or compensation. Do not send us anything you consider confidential or proprietary. ================================================================================ 18. CONFIDENTIALITY ================================================================================ 18.1 Each party may receive confidential information of the other. Each party must keep the other's confidential information secret, use it only to perform these Terms, and protect it with at least reasonable care. 18.2 Confidential information does not include information that is public through no breach, was already known without obligation, is independently developed, or is lawfully received from a third party. 18.3 A party may disclose confidential information where required by law, regulation, court order or a regulator, and must, where lawfully able, give the other party prior notice and reasonable assistance to seek protective relief. 18.4 Your Input and Case Files are your confidential information. The non-public elements of the Service, including prompts, model configuration, the confidence policy and pricing under a negotiated agreement, are our confidential information. ================================================================================ 19. PRIVACY AND DATA PROTECTION ================================================================================ 19.1 Our handling of Personal Information is described in the Revern Privacy Policy, which forms part of these Terms. 19.2 Roles. In respect of Personal Information contained in your Input and Case Files, you are the controller or APP entity and we act as your processor. In respect of your Account, billing and usage data, we are the controller. 19.3 Data processing terms. Where you require a data processing agreement, standard contractual clauses, an international data transfer addendum, or equivalent, contact privacy@revern.io. Our standard data processing addendum is available on request and, once executed, is incorporated into these Terms. 19.4 Notification. We will notify you without undue delay on becoming aware of a personal data breach affecting your Input or Case Files, and will provide the information reasonably necessary for you to meet your own notification obligations under the Notifiable Data Breaches scheme, the GDPR, or equivalent. ================================================================================ 20. SECURITY ================================================================================ 20.1 We maintain technical and organisational measures appropriate to the risk, including encryption in transit, row-level access controls scoped to the Account and the Organisation, server-side-only handling of privileged credentials, signature verification on payment webhooks, origin restriction on the analysis backend, and rate limiting. 20.2 No system is perfectly secure. We do not warrant that the Service cannot be compromised. 20.3 Your responsibilities. You must use strong, unique credentials, enable available account protections, keep your Organisation roster accurate, control access to devices on which browser-local copies of images are held, and not disclose credentials or API keys. 20.4 Vulnerability disclosure. Report suspected vulnerabilities to security@revern.io. Do not test the security of the Service against live systems, other users' data, or in a way that degrades availability, without our prior written authorisation. ================================================================================ 21. AVAILABILITY, SUPPORT AND CHANGES ================================================================================ 21.1 No uptime commitment. The Service is provided on an "as available" basis without any uptime commitment, unless a service level agreement is included in an executed enterprise agreement. 21.2 Maintenance. We may perform maintenance, which may make the Service temporarily unavailable. We will try to schedule planned maintenance to minimise disruption. 21.3 Long-running Analyses. An Analysis may run for several minutes. Network interruption, browser closure, device sleep or provider timeout may terminate an Analysis. We are not liable for an interrupted Analysis. An Analysis that fails is not charged. 21.4 Changes to the Service. We may add, change, suspend or remove features, models, providers, integrations and behaviours at any time. We will give reasonable notice of a change that materially and adversely reduces core functionality for a paying subscriber, and if you do not accept such a change your remedy is to cancel and receive a pro-rata refund of the unexpired prepaid subscription period. 21.5 Support. Support is provided at the level included in your plan, in English, during Australian Eastern business hours, by email to support@revern.io. 21.6 Beta features. Features marked beta, preview, experimental or early access are provided as-is, may be changed or withdrawn without notice, are excluded from any service level or support commitment, and may be less reliable. Use them at your own risk. ================================================================================ 22. TERM AND TERMINATION ================================================================================ 22.1 Term. These Terms apply from the date you first accept them until your Account is terminated. 22.2 Termination by you. You may terminate at any time by cancelling your subscription and requesting deletion of your Account at privacy@revern.io. 22.3 Termination by us for convenience. We may terminate your Account or discontinue the Service on thirty (30) days' written notice, in which case we will refund the unexpired prepaid portion of your subscription on a pro-rata basis. 22.4 Termination by us for cause. We may suspend or terminate immediately and without refund if you: (a) breach Section 10.7 (Input warranties), Section 10.8 (sensitive material), Section 11 (Acceptable Use), or Section 12 (Government and Regulated Use); (b) fail to pay when due and do not remedy within ten (10) days of notice; (c) breach any other term and do not remedy within fourteen (14) days of notice, or the breach is not capable of remedy; (d) become insolvent, enter administration, liquidation or an equivalent process; or (e) use the Service in a way that we reasonably believe exposes us, our providers or any third party to legal liability, regulatory action, or serious reputational harm. 22.5 Effect of termination. On termination your licence ends and your access ceases. Case Files are deleted in accordance with the retention periods in the Privacy Policy. Export your data before terminating. Unused Credits are forfeited except as provided in Section 9.9. 22.6 Survival. Sections 2, 5, 10.4 to 10.9, 11, 12.4 to 12.9, 13, 14, 15, 16, 17, 18, 19, 22.5, 22.6, 24, 25, 26, 27, 28, 29, 31 and 32 survive termination. ================================================================================ 23. SUSPENSION ================================================================================ 23.1 We may suspend your access immediately, with or without notice, where we reasonably believe it necessary to: (a) prevent or stop a breach of Section 11 or Section 12; (b) protect the security, integrity or availability of the Service; (c) comply with a law, court order or regulatory direction; (d) prevent harm to any person; or (e) address non-payment. 23.2 We will lift a suspension when the cause is resolved to our reasonable satisfaction. Suspension does not entitle you to a refund or an extension of the subscription period, unless the suspension was our error. ================================================================================ 24. DISCLAIMERS ================================================================================ 24.1 To the maximum extent permitted by law, and subject to Section 28 (Australian Consumer Law), the Service, the Output and all related material are provided "as is" and "as available", and we exclude all warranties, conditions, guarantees and representations, whether express, implied, statutory or otherwise, including any implied warranty of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, reliability, quiet enjoyment, or arising from a course of dealing or usage of trade. 24.2 Without limiting Section 24.1, we do not warrant that: (a) any Output is accurate, correct, complete, current, precise, or suitable for any purpose; (b) a location estimate corresponds to the actual place a photograph was taken, or that the true location falls within the returned radius; (c) a confidence value or tier correlates with the probability that the answer is correct in any given case; (d) a vehicle identification is correct, or that the reference photographs shown depict the correct model; (e) the Service will be uninterrupted, timely, secure, or error free; (f) defects will be corrected; (g) the Service will detect, refuse or prevent every prohibited use; or (h) the Service meets any regulatory, evidentiary, accreditation or procurement standard. 24.3 We expressly disclaim liability for any decision, action or omission taken by you or any third party on the basis of Output, including any adverse action taken against any person. ================================================================================ 25. INDEMNITY BY YOU ================================================================================ 25.1 You indemnify us, our related bodies corporate, and our officers, employees, contractors and agents, and must defend and hold each of them harmless, against all claims, demands, actions, proceedings, losses, damages, liabilities, fines, penalties, costs and expenses (including reasonable legal costs on a full indemnity basis) arising out of or in connection with: (a) your Input, including any claim that it infringes a third party's rights or that its collection, submission or processing was unlawful; (b) your breach of Section 10.7, 10.8, 10.9, 11 or 12; (c) your use of, or reliance on, any Output, including any adverse action taken against any person; (d) any claim by an individual appearing in, or affected by, your Input or Case Files, including claims for breach of privacy, breach of confidence, defamation, harassment, nuisance, trespass, or breach of a statutory duty; (e) any regulatory investigation, enforcement action or penalty arising from your use of the Service; (f) your breach of any law; and (g) any act or omission of a member of your Organisation. 25.2 This indemnity is reduced to the extent the loss was caused by our own breach of these Terms, negligence or wilful misconduct. 25.3 We will notify you of any claim to which this indemnity applies, allow you to control the defence with counsel reasonably acceptable to us, and provide reasonable assistance at your cost. You must not settle a claim in a way that imposes any obligation or admission on us without our prior written consent. ================================================================================ 26. LIMITATION OF LIABILITY ================================================================================ 26.1 Subject to Section 28 (Australian Consumer Law), and to the maximum extent permitted by law: (a) neither party is liable to the other for any indirect, incidental, special, consequential, exemplary or punitive loss, or for loss of profit, revenue, business, goodwill, anticipated savings, opportunity, reputation, or data, however arising, whether in contract, tort (including negligence), statute or otherwise, and whether or not the party was advised of the possibility; (b) our total aggregate liability to you for all claims arising out of or in connection with these Terms or the Service, in any twelve (12) month period, is limited to the greater of: (i) the total fees you actually paid to us for the Service in the twelve (12) months immediately preceding the first event giving rise to liability; and (ii) one hundred Australian dollars (AUD $100); (c) we have no liability whatsoever for any loss arising from: (i) the inaccuracy, imprecision, incompleteness or incorrectness of any Output; (ii) any action taken, or not taken, in reliance on Output; (iii) any adverse action taken against any person on the basis of Output; (iv) the acts, omissions, outages, changes or terms of any third-party provider; (v) your Input, or the lawfulness of your collection or submission of it; (vi) the conduct of any member of your Organisation, or the visibility of Case Files within your Organisation; (vii) your failure to export or preserve Case Files; or (viii) any use of the Service in breach of Section 11 or Section 12. 26.2 The limitations in this Section apply in aggregate across all claims and are not reset by multiple claims. 26.3 Nothing in these Terms limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or wilful misconduct. 26.4 You acknowledge that the fees for the Service reflect the allocation of risk in these Terms, that the limitations are a fundamental basis of the bargain, and that we would not provide the Service without them. 26.5 Proportionate reduction. Our liability is reduced proportionately to the extent that your act or omission, or your failure to independently verify Output as required by Sections 12.4, 12.5 and 14.2, caused or contributed to the loss. ================================================================================ 27. TIME LIMIT ON CLAIMS ================================================================================ To the extent permitted by law, any claim arising out of or in connection with these Terms or the Service must be commenced within twelve (12) months after the claim arose, failing which it is permanently barred. ================================================================================ 28. AUSTRALIAN CONSUMER LAW ================================================================================ 28.1 Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy conferred by the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other legislation, where to do so would be unlawful or would render any part of these Terms void. 28.2 Where the Australian Consumer Law applies and the Service is not of a kind ordinarily acquired for personal, domestic or household use or consumption, our liability for breach of a consumer guarantee is limited, at our option, to: (a) supplying the Service again; or (b) paying the cost of having the Service supplied again. 28.3 Where you are a "consumer" within the meaning of the Australian Consumer Law, you have guarantees that cannot be excluded, including that services are supplied with due care and skill and are reasonably fit for any purpose you made known. You are entitled to a remedy for a major failure and to compensation for reasonably foreseeable loss or damage. These Terms are read subject to those rights. 28.4 If you are located in the European Economic Area, the United Kingdom, or another jurisdiction that confers non-excludable statutory rights on you, nothing in these Terms limits those rights, and the limitations in Sections 24 to 26 apply only to the extent permitted by the law that applies to you. ================================================================================ 29. EXPORT CONTROL AND SANCTIONS ================================================================================ 29.1 You represent that you are not, and are not owned or controlled by, and are not acting on behalf of, any person or entity that is: (a) designated under the Autonomous Sanctions Act 2011 (Cth), the Charter of the United Nations Act 1945 (Cth), or any regulation made under either; (b) listed on the United States Specially Designated Nationals and Blocked Persons List, Entity List, or Denied Persons List; (c) designated under United Kingdom or European Union sanctions legislation; or (d) located, organised or resident in a comprehensively sanctioned territory. 29.2 You must not export, re-export, or make the Service or its Output available in breach of any applicable export control or sanctions law. 29.3 You must not use the Service in connection with the development or deployment of weapons, autonomous weapons systems, or targeting systems. ================================================================================ 30. FORCE MAJEURE ================================================================================ Neither party is liable for failure or delay in performance (other than a payment obligation) caused by an event beyond its reasonable control, including act of God, natural disaster, fire, flood, epidemic, pandemic, war, terrorism, civil unrest, industrial action, government action, failure of a telecommunications or internet provider, failure or withdrawal of a third-party model, imagery, mapping or hosting provider, cyber attack, or power failure. The affected party must notify the other and use reasonable efforts to mitigate. ================================================================================ 31. GOVERNING LAW AND DISPUTE RESOLUTION ================================================================================ 31.1 Governing law. These Terms are governed by the laws of New South Wales, Australia, and the Commonwealth of Australia as applicable, without regard to conflict of laws principles. 31.2 Jurisdiction. Each party submits to the exclusive jurisdiction of the courts of New South Wales and the courts competent to hear appeals from them. The United Nations Convention on Contracts for the International Sale of Goods does not apply. 31.3 Notice of dispute. Before commencing proceedings (other than for urgent injunctive relief or to recover an undisputed debt), a party must give the other written notice describing the dispute and the outcome sought, sent to legal@revern.io or to your Account email address as applicable. 31.4 Negotiation. The parties must attempt in good faith to resolve the dispute by negotiation between senior representatives within thirty (30) days of the notice. 31.5 Mediation. If negotiation fails, the parties must attempt mediation administered by the Australian Disputes Centre in Sydney under its mediation guidelines, before commencing proceedings. Costs of the mediator are shared equally. 31.6 Class action waiver. To the extent permitted by law, each party may bring claims against the other only in its individual capacity, and not as a plaintiff or class member in any purported class, collective or representative proceeding. 31.7 Urgent relief. Nothing in this Section prevents a party from seeking urgent interlocutory or injunctive relief from a court. ================================================================================ 32. CHANGES TO THESE TERMS ================================================================================ 32.1 We may amend these Terms. The current version is always published at https://revern.io/terms with an effective date. 32.2 For a material change adverse to you, we will give at least thirty (30) days' notice by email to your Account address, or by prominent in-console notice, before it takes effect. 32.3 Non-material changes, and changes required by law, may take effect immediately on publication. 32.4 Continuing to use the Service after a change takes effect constitutes acceptance. If you do not accept a material change, you must stop using the Service and may cancel, in which case we will refund the unexpired prepaid portion of your subscription on a pro-rata basis. ================================================================================ 33. GENERAL ================================================================================ 33.1 Entire agreement. These Terms, the Privacy Policy, and any executed order form or enterprise agreement, are the entire agreement between the parties and supersede all prior representations, understandings and agreements on the subject matter. You confirm you have not relied on any representation not set out in these Terms. 33.2 No purchase order terms. Terms contained in any purchase order, vendor portal, supplier questionnaire or similar document issued by you have no effect and are expressly rejected, unless separately agreed in writing signed by an authorised representative of Revern. 33.3 Assignment. You must not assign or novate these Terms without our prior written consent. We may assign or novate these Terms to a related body corporate or in connection with a merger, acquisition, reorganisation or sale of substantially all assets, on notice to you. 33.4 Subcontracting. We may use subcontractors and Sub-processors to perform our obligations, and remain responsible for their performance. 33.5 No partnership. Nothing creates a partnership, joint venture, agency, fiduciary or employment relationship. 33.6 No third-party beneficiaries. Except as expressly stated, no person other than the parties has any right to enforce these Terms. 33.7 Severability. If any provision is held invalid, illegal or unenforceable, it is read down to the minimum extent necessary, or severed, and the rest of these Terms continue in full force. 33.8 Waiver. A failure or delay in exercising a right is not a waiver of it. A waiver must be in writing and is effective only for the instance given. 33.9 Cumulative remedies. Rights and remedies under these Terms are cumulative and not exclusive of any right or remedy at law or in equity. 33.10 Notices. Notices to us must be sent to legal@revern.io and, for formal notices, also to our registered office. Notices to you are sent to your Account email address and are deemed received twenty-four (24) hours after sending, unless a delivery failure is received. 33.11 Interpretation. Headings are for convenience only. "Including" and "for example" are not words of limitation. A reference to legislation includes any amendment or replacement of it. The singular includes the plural. A reference to a person includes a body corporate and a government body. 33.12 Language. These Terms are made in English. Any translation is provided for convenience and the English version prevails. 33.13 Counterparts and electronic acceptance. Electronic acceptance of these Terms is binding and has the same effect as a signed written agreement. ================================================================================ 34. CONTACT ================================================================================ REVERN New South Wales, Australia General support: support@revern.io Sales and enterprise: sales@revern.io Legal notices: legal@revern.io Privacy and rights: privacy@revern.io Security: security@revern.io Abuse and misuse: help@revern.io ================================================================================ END OF TERMS OF SERVICE ================================================================================